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Frequently Asked Questions
What Shipping Methods Are Available?
Door to Door Delivery
Do You Ship Internationally?
We do not ship cakes baked in Nigeria out of Nigeria at the moment.
How Long Will It Take To Get My Order?
Your order will be delivered on the date specified by you. If your order is a same day order, we usually give a 6-hour window if the cake has to be baked first. If the cake being purchased has already been baked, delivery will commence much earlier
What Payment Methods Are Accepted?
Bank transfer, Online Payment, Paypal, Barclays
Is Buying On-Line Safe?
Yes, it is safe. We use Flutterwave as our payment processor. check them out here: https://flutterwave.com/ng/
Order & Retunrs
How do I place an Order?
Search for the cakes via state Categories and once you find what you like, click the "Buy now" button to order. At checkout, you can either click the pay online option or the bank transfer option. once payment is received, your order is confirmed.
How Can I Cancel Or Change My Order?
Order Cancellation Orders made on the same day delivery is to be made cannot be canceled once we have started working on the cake. For orders that require a minimum order time, the order cannot be canceled if work has already begun on the cake. If for whatever reason a refund is approved, a 25% cancellation fee will be charged and the 75% remainder will be credited back to you. Change of Order Order cannot be changed for same-day orders. In the event that things like delivery location have to be changed, the difference in price if any will have to be paid Please call 07056666427 if you need urgent assistant
Do I need an account to place an order?
No, you do not.
How Do I Track My Order?
You will receive a tracking code that enables you to track the status of your order
How Can I Return a Product?
In the unlikely event that a cake has to be returned please call us on 07056666427